Christmas opening hours at Gateway House

Christmas opening hours at Gateway House
Two minute read

It's Christmas! Our offices will be closing for a few days over the Christmas break, but we will be open between Christmas and New Year.

You can always get in touch with us in an emergency. Our out of hours service will always be available, 24 hours a day, 7 days a week. You can call us any time. You an also email us at, and we'll respond once the office is open again.

Our opening hours this festive season are:
Friday 21st December: 8:30am – 5:30pm

24th – 26th December: Closed

27th – 28th December: 8:30am – 5:30pm

31st December – 1st January: Closed

We resume normal hours on Wednesday 2nd January

When we're open, all of our services will be available as usual. However, it's worth noting that the first working day of the new year is traditionally a very busy day for our service centre, so please only call us on 2nd January if it's urgent. If you do need to call us, you may experience longer waiting times than normal – we’re sorry if this is the case.

Don’t forget that you can also find out information and report issues online. 

We would like to wish all of our residents a Merry Christmas and a Happy New Year – we hope you enjoy the festive season!