We want to help you keep your home safe and comfortable. Looking after your home is a joint responsibility – we’ll take care of the more complicated jobs and there are also lots of things you can do to keep your home in top condition.
We monitor the condition of your home in a number of ways, including stock condition surveys and gas safety checks. Both of these require us to access your home, so we make an appointment with you in advance so that you can let us in.
Gas safety checks take place annually, as it’s our legal requirement to confirm your gas appliances are in good working order and safe to use.
We aim to visit your home once every 3-5 years to carry out a stock condition survey. During our visit, we will assess the current state of your home, including kitchens, bathrooms and windows. We then follow up with any necessary repairs or improvements.