Help & support

1. Choose a category

2. Choose your topic

3. Choose an option

  • Find a home
  • Repairs and changes
  • Your community
  • Your safety
  • Your tenancy
  • Money advice
  • Buying your home
  • Developments
  • Keep up to date
Choose a category
  • Homes to rent
  • Shared ownership homes
  • Exchanging homes
  • 50+ Living
  • Report a repair
  • Do you cover my repair?
  • Help with small repairs
  • Making changes to your home
  • Is my home due for upgrades?
  • Damp & mould advice
  • Bid for funding
  • Hire a hall
  • Estate services
  • Contact your Gateway representatives
  • Report fly-tipping
  • How to dispose of bulky rubbish
  • Report anti-social behaviour
  • Fire safety
  • Request an adaptation to your home
  • Bogus callers
  • Tell us about a change in your household
  • Requesting your information
  • Benefits and Universal Credit
  • Talk to us about your money worries
  • Contents insurance
  • Rent-free week
  • Application for Discretionary Housing Payment
  • Right to buy
  • Right to acquire
  • Currently on site
  • Buying a home
  • Market sale properties
  • Buying land from us
  • Latest news
  • Our newsletters
  • Follow us online

Try these solutions

Try these solutions

Try these solutions

Call us 0800 2182247

Try these solutions

Try these solutions

Call us 0208 386 4214

Try these solutions

Try these solutions

Try these solutions

Call us 01923 209183

Try these solutions

Try these solutions

Call us 0800 218 2247

Try these solutions

Call us 01923 679664

Try these solutions

Try these solutions

Call us 0800 2182247

Try these solutions

Call us 0800 218 2247

Try these solutions

Try these solutions

Call us 0800 218 2247

Try these solutions

Call us 0800 2182247

Try these solutions

Call us 0800 2182247

Try these solutions

Call us 0800 2182247

Try these solutions

Try these solutions

Call us 0800 218 2247

Try these solutions

Call us 0800 218 2247

Try these solutions

Call us 0800 2182247

Try these solutions

Try these solutions

Call us 0800 2182247

Try these solutions

Call us 0800 2182247

Try these solutions

Call us 0800 2182247

Try these solutions

Call us 0800 2182247

Try these solutions

Call us 0800 2182247

Try these solutions

Try these solutions

Try these solutions

Try these solutions

Alternatively select from below…

For all general enquiries or to request a repair, you can contact us by phone between 8:30am and 5:30pm Monday to Friday, by calling 0800 218 2247

If you need to contact us outside of these times to report an emergency repair, your call will be directed to our out-of-hours service.
 

Our offices are closed on bank holidays.

Our contact centre is also closed on Tuesdays between 10am and 11am for training, to help ensure we can provide a consistently excellent service for you.

Please be aware that we cannot answer questions about housing benefit or Universal Credit, applications for social housing, pest control or council tax – please contact your local authority.


 
Address

Watford Community Housing
Gateway House
59 Clarendon Road 
Watford
WD17 1LA

Our offices are open from 8:30am to 5:30pm, Monday to Friday.